Services

Contact Us: 877.492.6408

The PEI 24x7 nationwide service and support team is knowledgeable, professional, and dependable, with a proven track record. From single unit installations to the most sophisticated internal power network, PEI's internal facilities and network of trained field engineers provide best in class maintenance of your power products from nearly all manufacturers. Consolidating your maintenance contract(s) with PEI ensures that any technician(s) dispatched to your facility arrive(s) with the knowledge and experience to maintain your entire system - UPS's, batteries, generators, environmental controls, and more.

PEI proudly supports every product we sell and offers a 30 day money back guarantee. Our professional team provides you with factory trained engineers ready to service and support your equipment 24 x 7 x 365, and our nationwide services ensure that we have technicians available to serve you, regardless of your location.

Whether you are looking for maintenance or support, or purchasing a new, surplus, or used / refurbished unit, PEI has expansive inventory to meet your needs. On a budget? PEI offers many acquisition plans including purchase and lease / rental.

Why PEI?

Factory-trained Field Service Engineers

PEI's staff of field engineers average 10 years of direct industry experience. The majority began their careers with leading equipment manufacturers, such as APC, Emerson, Liebert, Eaton, Powerware, MGE , and Toshiba, or with the US Navy's Power Program, where they received factory training and certification directly from the OEMs.

Meticulous Preventive Maintenance

It is preventive maintenance that makes PEI different, we are fanatical about preventing problems. We have contracts with hospitals, prisons, NORAD, server farms, and other clients who insist on systems-ready capability. When you have your equipment serviced by us, you have peace of mind. At PEI, we make sure your systems are ready and keep you apprised of necessary preventive maintenance.

Nationwide 24x7 Support

At PEI we strive to solve your problems quickly, often in the same day. Our small army of Field Service Engineers, Heavy Machinery Operators, Contractors, Customer Service Technicians and In House Engineers are on call, ready to roll or take your call. PEI is here to support your business!

Huge Spare Parts Inventory

PEI offers our customers unparalleled inventory. Our complete line of manufacturers is extensive, and we even stock discontinued items in our warehouses. Call us. We’ll have what you need.

Complete Line of Replacement Batteries

Battery replacement is inevitable. One bad battery in a serial line of batteries can keep your UPS from functioning properly. We house a huge selection of batteries in stock at multiple locations. A replacement can be delivered quickly and economically. At PEI, we offer battery testing and preventative maintenance to help save cost and extend the life of your batteries or to add additional runtime.

Superior Account Management

PEI is available for all your part and service needs. We pride ourselves on establishing lasting partnerships with our clients making PEI your one call for all your power needs. Customers are assigned an Account Manager, who is familiar with your account and your firms’ particular needs. All of our Account Managers meet the following criteria:
1. Expertise (Receive continuous training)
2. Success in applying that expertise based on customer requests
3. Customer Satisfaction Specialist

Equipment Rental Service to Fill the Gap

Whether you need to rent equipment for one day or lease it for ten years, PEI can do it! The complete turnkey solution for the purchase of a power system can also be applied to rental equipment. We can decommission, remove, transport, store or recycle your old power system. And, PEI can install, commission, test and service any of our rental units Nationwide.

Please contact us to find out more about how PEI can support your business. Email us at services@peii.com or give us a call at 877.492.6408.